Auto loans & leases
Bridgecrest auto loans & leases complaints
Consumers have filed 3,330 complaints about Bridgecrest's auto loans & leases, 1,019 in the last 12 months (+29%). Bridgecrest answered 99.5% on time and closed 0% with relief. See the whole Bridgecrest record.
Bridgecrest against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Bridgecrest auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 16, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Sep 16, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Sep 15, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 15, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 15, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Sep 15, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 14, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Sep 13, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Sep 12, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 12, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 12, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 11, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Sep 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 9, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 9, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 8, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Sep 7, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Sep 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 5, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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