Auto lender · complaint record
Byrider Franchising complaints
Filed under Byrider Franchising, LLC
Consumers have filed 1,613 complaints about Byrider Franchising since 2012, 316 of them in the last 12 months (+1% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is incorrect information on your report. It is the 9th most complained-about of 193 auto lenders this year.
Average response record. How it works
- Complaints on record
- 1,613
- Last 12 months
- 316
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 15
- Rank
- #9 of 193
Since November 2012
+1% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 10, 2026
Most complained-about auto lenders
Byrider Franchising complaints by month
The busiest month was March 2026 (44 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Byrider Franchising answered last 12 months
- Closed with explanation316100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15+1% vs last year
What Byrider Franchising complaints are about
Top Byrider Franchising problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 124
- Account status incorrect 66
- Information belongs to someone else 65
- Old information reappears or never goes away 20
- Public record information inaccurate 10
- Information is missing that should be on the report 6
Where Byrider Franchising complaints come from
Most complaints: Ohio (220), Illinois (176), Texas (122), Florida (120), Pennsylvania (120).
Byrider Franchising compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Stellantis Financial Services USAuto loans & leases | 90 | 426 | A |
| 2 | Byrider FranchisingAuto loans & leases | 55 | 316 | C |
| 3 | Veros CreditAuto loans & leases | 51 | 255 | C |
| 4 | America First Federal Credit UnionAuto loans & leases | 12 | 245 | F |
| 5 | Carvana GroupAuto loans & leases | 56 | 240 | C |
| 6 | Americas Car-MartAuto loans & leases | 43 | 226 | D |
| 7 | LendbuzzAuto loans & leases | 45 | 220 | D |
| 8 | TeslaAuto loans & leases | 9 | 201 | F |
Compare side by side: Byrider Franchising vs Stellantis Financial Services US · Byrider Franchising vs Veros Credit · Byrider Franchising vs America First Federal Credit Union · Byrider Franchising vs Carvana Group
What people say about Byrider Franchising
All experiencesNo experiences with Byrider Franchising yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Byrider Franchising complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 6, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 30, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 30, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 27, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 27, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 24, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Byrider Franchising
How many complaints does Byrider Franchising have?
Byrider Franchising has 1,613 complaints on record since November 2012, including 316 in the last 12 months and 15 in the last 30 days. That makes it number 251 of every company by complaints this year.
Does Byrider Franchising respond to complaints?
Yes. Byrider Franchising answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Byrider Franchising?
The most common problems are incorrect information on your report (297), managing the loan or lease (230), repossession (126).
Is Byrider Franchising legit?
Byrider Franchising is a real company with a public complaint record: consumers have complained about it 1,613 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Byrider Franchising legit? for the signals, red flags and how to protect yourself.
Are complaints about Byrider Franchising going up or down?
Roughly level. There were 316 complaints in the last 12 months against 314 in the 12 before (+1%). See every month.
How do I file a complaint against Byrider Franchising?
Complain to Byrider Franchising in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Byrider Franchising complaints come from?
Most come from Ohio (220), Illinois (176), Texas (122). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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