Auto lender · complaint record
Stellantis Financial Services US complaints
Filed under Stellantis Financial Services US Corp.
Consumers have filed 1,147 complaints about Stellantis Financial Services US since 2021, 426 of them in the last 12 months (+35% on the year before). It answered 99.8% on time and closed 20% with relief for the customer - more often than a typical auto lender. The most common problem is incorrect information on your report. It is the 8th most complained-about of 193 auto lenders this year.
Strong response record. How it works
- Complaints on record
- 1,147
- Last 12 months
- 426
- Answered on time
- 99.8%
- Closed with relief
- 20%
- Last 30 days
- 19
- Rank
- #8 of 193
Since December 2021
+35% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 8, 2026
Most complained-about auto lenders
Stellantis Financial Services US complaints by month
The busiest month was January 2026 (58 complaints). Complaints in the last 12 months are up 35% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Stellantis Financial Services US answered last 12 months
- Closed with monetary relief245.6%
- Closed with non-monetary relief6014.1%
- Closed with explanation34280.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time44/4599.8% on time
- Relief for customers40/4019.7% closed with relief
- Complaint trend6/15+35% vs last year
What Stellantis Financial Services US complaints are about
Top Stellantis Financial Services US problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 97
- Account status incorrect 82
- Information belongs to someone else 62
- Information is missing that should be on the report 5
- Old information reappears or never goes away 5
- Public record information inaccurate 4
Where Stellantis Financial Services US complaints come from
Most complaints: Texas (151), Florida (124), Georgia (110), California (103), Illinois (61).
Stellantis Financial Services US compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Stellantis Financial Services USAuto loans & leases | 90 | 426 | A |
| 2 | Byrider FranchisingAuto loans & leases | 55 | 316 | C |
| 3 | Veros CreditAuto loans & leases | 51 | 255 | C |
| 4 | America First Federal Credit UnionAuto loans & leases | 12 | 245 | F |
| 5 | Carvana GroupAuto loans & leases | 56 | 240 | C |
| 6 | Americas Car-MartAuto loans & leases | 43 | 226 | D |
| 7 | LendbuzzAuto loans & leases | 45 | 220 | D |
| 8 | TeslaAuto loans & leases | 9 | 201 | F |
Compare side by side: Stellantis Financial Services US vs Byrider Franchising · Stellantis Financial Services US vs Veros Credit · Stellantis Financial Services US vs America First Federal Credit Union · Stellantis Financial Services US vs Carvana Group
What people say about Stellantis Financial Services US
All experiencesNo experiences with Stellantis Financial Services US yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Stellantis Financial Services US complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Nov 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 3, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Nov 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 31, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 31, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 31, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 29, 2026 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | Explained |
| Oct 29, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Oct 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
Questions about Stellantis Financial Services US
How many complaints does Stellantis Financial Services US have?
Stellantis Financial Services US has 1,147 complaints on record since December 2021, including 426 in the last 12 months and 19 in the last 30 days. That makes it number 215 of every company by complaints this year.
Does Stellantis Financial Services US respond to complaints?
Yes. Stellantis Financial Services US answered 99.8% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix; 5.6% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 90/100 (grade A).
What do people complain about most with Stellantis Financial Services US?
The most common problems are incorrect information on your report (257), managing the loan or lease (144), improper use of your report (291).
Is Stellantis Financial Services US legit?
Stellantis Financial Services US is a real company with a public complaint record: consumers have complained about it 1,147 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Stellantis Financial Services US legit? for the signals, red flags and how to protect yourself.
Are complaints about Stellantis Financial Services US going up or down?
Up. There were 426 complaints in the last 12 months against 315 in the 12 before (+35%). See every month.
How do I file a complaint against Stellantis Financial Services US?
Complain to Stellantis Financial Services US in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Stellantis Financial Services US complaints come from?
Most come from Texas (151), Florida (124), Georgia (110). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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