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Mortgages

Caliber Home Loans mortgages complaints

Consumers have filed 4,317 complaints about Caliber Home Loans's mortgages. See the whole Caliber Home Loans record.

Caliber Home Loans against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Caliber Home Loans0new--4,317

Every mortgage company ranked

Latest Caliber Home Loans mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 23, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Nov 8, 2024MortgagesIncorrect information on your reportAccount status incorrectNJExplainedYes
Nov 2, 2024MortgagesTrouble during payment processPayment processNCExplainedNo
Jul 9, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsWAExplainedYes
May 20, 2024MortgagesIncorrect information on your reportAccount information incorrectLAExplainedYes
May 16, 2024MortgagesTrouble during payment processPayment processWAExplainedYes
May 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Apr 4, 2024MortgagesStruggling to pay mortgageForeclosureINExplainedYes
Apr 4, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMOExplainedYes
Mar 18, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyILExplainedYes
Mar 9, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Mar 5, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Feb 27, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 26, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MIExplainedYes
Feb 26, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Feb 25, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMAExplainedYes
Feb 16, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 13, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyINExplainedYes
Feb 2, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 31, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 26, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
Jan 26, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 22, 2024MortgagesTrouble during payment processFees chargedDEExplainedYes
Jan 22, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Jan 4, 2024MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
Dec 27, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresLAExplainedYes
Dec 22, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresVAExplainedYes
Dec 18, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresLAExplainedYes
Dec 13, 2023MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNJExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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