Card issuer · complaint record
Capital Alliance Financial complaints
Filed under Capital Alliance Financial, LLC
Consumers have filed 47 complaints about Capital Alliance Financial since 2013, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay your bill. It is the 32nd most complained-about of 52 credit card companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 47
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #32 of 52
Since December 2013
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Aug 26, 2026
Most complained-about credit card companies
Capital Alliance Financial complaints by month
The busiest month was January 2014 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Capital Alliance Financial answered all time
- Closed with explanation47100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Capital Alliance Financial complaints are about
Top Capital Alliance Financial problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 5
- Reporting company used your report improperly 2
Where Capital Alliance Financial complaints come from
Most complaints: Michigan (9), Georgia (8), Illinois (4), New Jersey (4), Minnesota (4).
Capital Alliance Financial compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | Capital Alliance FinancialCredit cards | - | 2 | - |
Compare side by side: Capital Alliance Financial vs Mercury Financial Intermediate · Capital Alliance Financial vs Exto · Capital Alliance Financial vs TomoCredit · Capital Alliance Financial vs Zendable
What people say about Capital Alliance Financial
All experiencesNo experiences with Capital Alliance Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Capital Alliance Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 26, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Aug 26, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | Explained |
| Aug 20, 2025 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 20, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 3, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 11, 2023 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 7, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 20, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 15, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 21, 2023 | Credit cards | Incorrect information on your reportOld information reappears or never goes away | Explained |
| May 18, 2022 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
Questions about Capital Alliance Financial
How many complaints does Capital Alliance Financial have?
Capital Alliance Financial has 47 complaints on record since December 2013, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Capital Alliance Financial respond to complaints?
Yes. Capital Alliance Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Capital Alliance Financial?
The most common problems are struggling to pay your bill (2), improper use of your report (7), attempts to collect debt not owed (5).
Is Capital Alliance Financial legit?
Capital Alliance Financial is a real company with a public complaint record: consumers have complained about it 47 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Capital Alliance Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Capital Alliance Financial?
Complain to Capital Alliance Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Capital Alliance Financial complaints come from?
Most come from Michigan (9), Georgia (8), Illinois (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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