Complaint log
Card complaint log
The newest complaints about Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 8, 2020 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| May 25, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| May 20, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| May 5, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Apr 20, 2020 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Apr 18, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Apr 12, 2020 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Mar 28, 2020 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Mar 16, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Mar 14, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Mar 5, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Mar 3, 2020 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Feb 11, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jan 29, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jan 22, 2020 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 17, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jan 15, 2020 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jan 15, 2020 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Jan 14, 2020 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 23, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Dec 6, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Dec 4, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Dec 2, 2019 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Nov 22, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Nov 13, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Nov 12, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Money back |
| Nov 7, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Oct 30, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Oct 25, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Oct 15, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Oct 8, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Money back |
| Sep 30, 2019 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 27, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Money back |
| Sep 25, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 12, 2019 | Prepaid & gift cards | Unexpected or other fees | Money back |
| Aug 2, 2019 | Prepaid & gift cards | Trouble using the cardProblem adding money | Explained |
| Jul 31, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jun 18, 2019 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Jun 17, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 13, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jun 10, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jun 5, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| May 24, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| May 23, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| May 17, 2019 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| May 11, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| May 7, 2019 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Apr 23, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Apr 23, 2019 | Credit cards | Problem with a purchase shown on your statementOvercharged for something you did purchase with the card | Explained |
| Apr 22, 2019 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works