Auto lender · complaint record
CarFinance Capital LLC, Irvine, CA Branch complaints
Consumers have filed 87 complaints about CarFinance Capital LLC, Irvine, CA Branch since 2014, none in the last 12 months. It answered 94.3% on time and closed 2% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 87
- Last 12 months
- 0
- Answered on time
- 94.3%
- Closed with relief
- 2%
- Last 30 days
- 0
- Rank
- -
Since July 2014
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Oct 20, 2020
CarFinance Capital LLC, Irvine, CA Branch complaints by month
The busiest month was January 2015 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How CarFinance Capital LLC, Irvine, CA Branch answered all time
- Closed with monetary relief22.3%
- Closed with explanation8597.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What CarFinance Capital LLC, Irvine, CA Branch complaints are about
Top CarFinance Capital LLC, Irvine, CA Branch problems
Where CarFinance Capital LLC, Irvine, CA Branch complaints come from
Most complaints: California (19), Texas (9), Arizona (7), Georgia (7), Florida (6).
CarFinance Capital LLC, Irvine, CA Branch compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | CarFinance Capital LLC, Irvine, CA BranchAuto loans & leases | - | 0 | - |
Compare side by side: CarFinance Capital LLC, Irvine, CA Branch vs The Savings Group · CarFinance Capital LLC, Irvine, CA Branch vs AC AutoPay LLC, Denver, CO Branch · CarFinance Capital LLC, Irvine, CA Branch vs CARS Acquisition · CarFinance Capital LLC, Irvine, CA Branch vs EA Holdings
What people say about CarFinance Capital LLC, Irvine, CA Branch
All experiencesNo experiences with CarFinance Capital LLC, Irvine, CA Branch yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CarFinance Capital LLC, Irvine, CA Branch complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 4, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 30, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 30, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 30, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 16, 2019 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| May 17, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 24, 2019 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 1, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 24, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 27, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jan 29, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Questions about CarFinance Capital LLC, Irvine, CA Branch
How many complaints does CarFinance Capital LLC, Irvine, CA Branch have?
CarFinance Capital LLC, Irvine, CA Branch has 87 complaints on record since July 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does CarFinance Capital LLC, Irvine, CA Branch respond to complaints?
Yes. CarFinance Capital LLC, Irvine, CA Branch answered 94.3% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with CarFinance Capital LLC, Irvine, CA Branch?
The most common problems are managing the loan or lease (20), improper use of your report (19), incorrect information on your report (8).
Is CarFinance Capital LLC, Irvine, CA Branch legit?
CarFinance Capital LLC, Irvine, CA Branch is a real company with a public complaint record: consumers have complained about it 87 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CarFinance Capital LLC, Irvine, CA Branch legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against CarFinance Capital LLC, Irvine, CA Branch?
Complain to CarFinance Capital LLC, Irvine, CA Branch in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CarFinance Capital LLC, Irvine, CA Branch complaints come from?
Most come from California (19), Texas (9), Arizona (7). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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