Auto loans & leases
Carolina Finance auto loans & leases complaints
Consumers have filed 27 complaints about Carolina Finance's auto loans & leases, 3 in the last 12 months. Carolina Finance answered 66.7% on time and closed 0% with relief. See the whole Carolina Finance record.
Carolina Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Carolina Finance | 3 | 66.7% | 0% |
Latest Carolina Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
| Dec 21, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Dec 11, 2025 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 10, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jun 28, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| May 16, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 16, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 10, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Apr 23, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jan 3, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 18, 2023 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 8, 2022 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 6, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 4, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jul 20, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Fixed |
| Jul 11, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Apr 25, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 9, 2019 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Jan 17, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 18, 2018 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 7, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Feb 9, 2018 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 10, 2017 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Fixed |
| Nov 29, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jun 15, 2016 | Auto loans & leases | Taking out the loan or lease | Explained |
| Jul 30, 2015 | Auto loans & leases | Shopping for a loan or lease | Fixed |
| Jan 20, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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