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Debt collector · complaint record

Central Portfolio Control complaints

Consumers have filed 3,534 complaints about Central Portfolio Control since 2013, 1,531 of them in the last 12 months (+45% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 31st most complained-about of 1,963 debt collectors this year.

Average response record. How it works

Complaints on record
3,534

Since December 2013

Last 12 months
1,531

+45% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
68

Newest: Nov 13, 2026

Rank
#31 of 1,963

Most complained-about debt collectors

Central Portfolio Control complaints by month

The busiest month was March 2026 (176 complaints). Complaints in the last 12 months are up 45% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Central Portfolio Control answered last 12 months

  • Closed with explanation1,531100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend5/15+45% vs last year

What Central Portfolio Control complaints are about

Top Central Portfolio Control problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 820
  • Debt was result of identity theft 271
  • Debt was paid 93
  • Debt was already discharged in bankruptcy and is no longer owed 23

Where Central Portfolio Control complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (833), Florida (444), Georgia (234), California (204), South Carolina (163).

Central Portfolio Control compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Ability Recovery ServicesDebt collection301,695+173%96.7%0%F
2Sequium Asset SolutionsDebt collection891,647+61%99.9%100%A
3V and H PortfolioDebt collection481,642+66%100%0%D
4Security Credit ServicesDebt collection501,629+53%100%0%C
5Possible FinanceDebt collection341,578+140%97.4%1%F
6Central Portfolio ControlDebt collection501,531+45%100%0%C
7World Acceptance (World Finance)Debt collection671,410+37%99.7%20%B
8NRA GroupDebt collection511,397+29%99.7%0%C

Compare side by side: Central Portfolio Control vs Ability Recovery Services · Central Portfolio Control vs Sequium Asset Solutions · Central Portfolio Control vs V and H Portfolio · Central Portfolio Control vs Security Credit Services

What people say about Central Portfolio Control

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Latest Central Portfolio Control complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Nov 12, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeWVExplainedYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Nov 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Nov 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes

Questions about Central Portfolio Control

How many complaints does Central Portfolio Control have?

Central Portfolio Control has 3,534 complaints on record since December 2013, including 1,531 in the last 12 months and 68 in the last 30 days. That makes it number 91 of every company by complaints this year.

Does Central Portfolio Control respond to complaints?

Yes. Central Portfolio Control answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).

What do people complain about most with Central Portfolio Control?
Is Central Portfolio Control legit?

Central Portfolio Control is a real company with a public complaint record: consumers have complained about it 3,534 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Central Portfolio Control legit? for the signals, red flags and how to protect yourself.

Are complaints about Central Portfolio Control going up or down?

Up. There were 1,531 complaints in the last 12 months against 1,055 in the 12 before (+45%). See every month.

How do I file a complaint against Central Portfolio Control?

Complain to Central Portfolio Control in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Central Portfolio Control complaints come from?

Most come from Texas (833), Florida (444), Georgia (234). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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