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Complaint log

Certegy complaint log

The newest complaints about Certegy, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 1, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Dec 1, 2025Credit reportingProblem with fraud alerts or security freezesGAExplainedYes
Nov 26, 2025Credit reportingProblem with fraud alerts or security freezesVAExplainedYes
Nov 26, 2025Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Nov 25, 2025Credit reportingProblem with fraud alerts or security freezesALExplainedYes
Nov 25, 2025Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
Nov 25, 2025Money transfers & appsProblem with customer serviceWVExplainedYes
Nov 22, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftUTExplainedYes
Nov 22, 2025Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsFLExplainedYes
Nov 21, 2025Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Nov 20, 2025Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
Nov 20, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 14, 2025Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportALExplainedYes
Nov 13, 2025Money transfers & appsProblem with customer serviceKYExplainedYes
Nov 11, 2025Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Nov 6, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 29, 2025Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportWAExplainedYes
Oct 29, 2025Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Oct 27, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Oct 26, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Oct 23, 2025Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 19, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Oct 18, 2025Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Oct 18, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Oct 17, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportOHExplainedYes
Oct 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMNExplainedYes
Oct 16, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportIAExplainedYes
Oct 15, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportIAExplainedYes
Oct 12, 2025Credit reportingIncorrect information on your reportPersonal information incorrectWAExplainedYes
Oct 11, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 8, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDExplainedYes
Oct 7, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedYes
Sep 26, 2025Bank accountsOpening an accountUnable to open an accountTNExplainedYes
Sep 26, 2025Credit reportingIncorrect information on your reportPersonal information incorrectINExplainedYes
Sep 26, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Sep 26, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNExplainedYes
Sep 23, 2025Credit reportingIncorrect information on your reportPersonal information incorrectFLExplainedYes
Sep 13, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayMNExplainedYes
Sep 13, 2025Money transfers & appsProblem with customer serviceCOExplainedYes
Sep 12, 2025Money transfers & appsProblem with customer serviceFLExplainedYes
Sep 10, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Sep 8, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNExplainedYes
Sep 7, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 4, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 3, 2025Credit reportingIncorrect information on your reportPersonal information incorrectNYExplainedYes
Aug 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyWIExplainedYes
Aug 26, 2025Credit reportingIncorrect information on your reportPersonal information incorrect-ExplainedYes
Aug 26, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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