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Complaint log

Certegy complaint log

The newest complaints about Certegy, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2025Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
Aug 19, 2025Money transfers & appsConfusing or misleading advertising or marketingSDExplainedYes
Aug 12, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Aug 9, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Aug 9, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Aug 8, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Aug 2, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Aug 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 1, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Aug 1, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Jul 31, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeOHExplainedYes
Jul 27, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Jul 25, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportMOExplainedYes
Jul 25, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jul 25, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDExplainedYes
Jul 21, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jul 13, 2025Money transfers & appsProblem with customer serviceGAExplainedYes
Jul 10, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jul 9, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jul 3, 2025Money transfers & appsProblem with customer serviceDEExplainedYes
Jul 2, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMAExplainedYes
Jun 23, 2025Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Jun 13, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTNExplainedYes
Jun 10, 2025Money transfers & appsFraud or scamCOExplainedYes
May 31, 2025Money transfers & appsProblem with customer serviceFLExplainedYes
May 31, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
May 29, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
May 27, 2025Credit reportingIncorrect information on your reportPersonal information incorrectOHExplainedYes
May 22, 2025Credit reportingIncorrect information on your reportPersonal information incorrectKYExplainedYes
May 22, 2025Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
May 16, 2025Bank accountsOpening an accountUnable to open an accountCTExplainedYes
Apr 29, 2025Bank accountsManaging an accountCashing a checkNHExplainedYes
Apr 25, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Apr 25, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
Apr 24, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Apr 20, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Apr 15, 2025Bank accountsManaging an accountCashing a checkNYExplainedYes
Apr 11, 2025Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeKYExplainedYes
Apr 6, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportKYExplainedYes
Mar 30, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Mar 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Mar 23, 2025Credit reportingImproper use of your reportReport provided to employer without your written authorizationCTExplainedYes
Mar 20, 2025Bank accountsManaging an accountCashing a checkFLExplainedYes
Mar 6, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCTExplainedYes
Mar 4, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseOKExplainedYes
Mar 3, 2025Credit reportingImproper use of your reportReporting company used your report improperly-ExplainedYes
Feb 13, 2025Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneHIExplainedYes
Feb 12, 2025Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportMNExplainedYes
Feb 9, 2025Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Feb 6, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseCOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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