Credit bureau · complaint record
Checkr complaints
Filed under Checkr, Inc
Consumers have filed 2,136 complaints about Checkr since 2016, 844 of them in the last 12 months (+93% on the year before). It answered 99.5% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 30th most complained-about of 566 credit bureaus & report companies this year.
Weak response record. How it works
- Complaints on record
- 2,136
- Last 12 months
- 844
- Answered on time
- 99.5%
- Closed with relief
- 0%
- Last 30 days
- 76
- Rank
- #30 of 566
Since June 2016
+93% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 12, 2026
Most complained-about credit bureaus & report companies
Checkr complaints by month
The busiest month was September 2026 (111 complaints). Complaints in the last 12 months are up 93% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Checkr answered last 12 months
- Closed with explanation81997%
- In progress253%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time43/4599.5% on time
- Relief for customers0/400% closed with relief
- Complaint trend1/15+93% vs last year
What Checkr complaints are about
Top Checkr problems last 12 months
Inside "Incorrect information on your report"
- Public record information inaccurate 522
- Personal information incorrect 420
- Information is incorrect 156
- Information belongs to someone else 136
- Old information reappears or never goes away 129
- Information that should be on the report is missing 34
Where Checkr complaints come from
Most complaints: California (276), New York (228), Florida (218), Texas (157), Georgia (137).
Checkr compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | CarMaxCredit reporting | 54 | 1,004 | C |
| 2 | Consumer Portfolio ServicesCredit reporting | 54 | 983 | C |
| 3 | PenFed Credit UnionCredit reporting | 66 | 876 | B |
| 4 | CheckrCredit reporting | 44 | 844 | D |
| 5 | Pinnacle Financial PartnersCredit reporting | 63 | 767 | C |
| 6 | Mercedes-Benz Financial ServicesCredit reporting | 54 | 751 | C |
| 7 | Ford CreditCredit reporting | 57 | 729 | C |
| 8 | OportunCredit reporting | 51 | 690 | C |
Compare side by side: Checkr vs CarMax · Checkr vs Consumer Portfolio Services · Checkr vs PenFed Credit Union · Checkr vs Pinnacle Financial Partners
What people say about Checkr
All experiencesNo experiences with Checkr yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Checkr complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 11, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 10, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 8, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about Checkr
How many complaints does Checkr have?
Checkr has 2,136 complaints on record since June 2016, including 844 in the last 12 months and 76 in the last 30 days. That makes it number 145 of every company by complaints this year.
Does Checkr respond to complaints?
Yes. Checkr answered 99.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 44/100 (grade D).
What do people complain about most with Checkr?
The most common problems are incorrect information on your report (1,408), problem with a company's investigation into an existing issue (476), improper use of your report (175).
Is Checkr legit?
Checkr is a real company with a public complaint record: consumers have complained about it 2,136 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Checkr legit? for the signals, red flags and how to protect yourself.
Are complaints about Checkr going up or down?
Up. There were 844 complaints in the last 12 months against 437 in the 12 before (+93%). See every month.
How do I file a complaint against Checkr?
Complain to Checkr in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Checkr complaints come from?
Most come from California (276), New York (228), Florida (218). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Checkr
No comments yet. Start the conversation - questions are welcome too.