Mortgage company · complaint record
Cherry Creek Mortgage complaints
Filed under CHERRY CREEK MORTGAGE COMPANY INC.
Consumers have filed 19 complaints about Cherry Creek Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 37% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 37%
- Last 30 days
- 0
- Rank
- -
Since February 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 1, 2020
Cherry Creek Mortgage complaints by month
The busiest month was February 2017 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cherry Creek Mortgage answered all time
- Closed with monetary relief631.6%
- Closed with non-monetary relief15.3%
- Closed with explanation1263.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Cherry Creek Mortgage problems
Where Cherry Creek Mortgage complaints come from
Most complaints: Colorado (7), California (5), Texas (2), Arizona (1), Illinois (1).
Cherry Creek Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Cherry Creek MortgageMortgages | - | 0 | - |
Compare side by side: Cherry Creek Mortgage vs Midwest Loan Services · Cherry Creek Mortgage vs Truhome Solutions · Cherry Creek Mortgage vs NEXA Mortgage · Cherry Creek Mortgage vs Hilltop
What people say about Cherry Creek Mortgage
All experiencesNo experiences with Cherry Creek Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cherry Creek Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 1, 2020 | Mortgages | Closing on a mortgage | Money back |
| Jul 31, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 6, 2019 | Mortgages | Trouble during payment process | Explained |
| Jun 10, 2019 | Mortgages | Trouble during payment process | Money back |
| Dec 31, 2018 | Mortgages | Closing on a mortgage | Explained |
| Dec 10, 2018 | Mortgages | Trouble during payment process | Explained |
| May 8, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 21, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 26, 2018 | Mortgages | Trouble during payment process | Money back |
| Jul 24, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 24, 2017 | Mortgages | Application, originator, mortgage broker | Money back |
| Feb 21, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Cherry Creek Mortgage
How many complaints does Cherry Creek Mortgage have?
Cherry Creek Mortgage has 19 complaints on record since February 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Cherry Creek Mortgage respond to complaints?
Yes. Cherry Creek Mortgage answered 100% of its complaints on time (within 15 days) and closed 37% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Cherry Creek Mortgage?
The most common problems are application, originator, mortgage broker (7), trouble during payment process (4), applying for a mortgage or refinancing an existing mortgage (3).
Is Cherry Creek Mortgage legit?
Cherry Creek Mortgage is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cherry Creek Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Cherry Creek Mortgage?
Complain to Cherry Creek Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cherry Creek Mortgage complaints come from?
Most come from Colorado (7), California (5), Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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