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Debt relief & credit repair

Citibank debt relief & credit repair complaints

Consumers have filed 159 complaints about Citibank's debt relief & credit repair, 23 in the last 12 months (-18%). Citibank answered 100% on time and closed 26% with relief. See the whole Citibank record.

Citibank against other debt relief & credit repair companies

#Company12 monthsChangeOn timeReliefAll time
1Experian351+4%100%10%1,702
2Equifax256+30%100%32%1,123
3TransUnion249+26%100%58%1,115
4Consumer Financial Services Solutions224+104%68.8%0%403
5National Debt Relief180+50%98.9%0%350
6Encore Capital (Midland Credit)146+19%100%23%384
7Freedom Financial Network96+28%100%27%492
8Resurgent Capital Services93+31%100%21%221
9The J. G. Wentworth91+98%100%0%157
10Capital One86+7%100%16%376
11Kikoff72+11%100%0%208
12Americor Funding54+54%100%0%154
13Citibank23-18%100%26%159

Every debt relief company ranked

Latest Citibank debt relief & credit repair complaints

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2025Debt relief & credit repairDidn't provide services promisedFLFixedYes
Aug 29, 2025Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Jul 25, 2025Debt relief & credit repairConfusing or misleading advertising or marketingALExplainedYes
Jul 19, 2025Debt relief & credit repairCharged upfront or unexpected feesWAMoney backYes
Jul 14, 2025Debt relief & credit repairProblem with customer serviceNJFixedYes
Jun 11, 2025Debt relief & credit repairUnauthorized withdrawals or chargesCAExplainedYes
Jun 9, 2025Debt relief & credit repairProblem with customer serviceGAMoney backYes
Jun 3, 2025Debt relief & credit repairConfusing or missing disclosuresLAExplainedYes
Jun 1, 2025Debt relief & credit repairConfusing or misleading advertising or marketingCAFixedYes
Mar 25, 2025Debt relief & credit repairUnauthorized withdrawals or chargesGAExplainedYes
Mar 21, 2025Debt relief & credit repairUnauthorized withdrawals or chargesFLExplainedYes
Mar 8, 2025Debt relief & credit repairConfusing or missing disclosuresCAFixedYes
Feb 25, 2025Debt relief & credit repairConfusing or missing disclosuresMIExplainedYes
Feb 18, 2025Debt relief & credit repairConfusing or missing disclosuresMIExplainedYes
Feb 8, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Feb 8, 2025Debt relief & credit repairConfusing or missing disclosuresNJExplainedYes
Feb 6, 2025Debt relief & credit repairConfusing or misleading advertising or marketingPAExplainedYes
Feb 1, 2025Debt relief & credit repairCharged upfront or unexpected feesFLFixedYes
Jan 25, 2025Debt relief & credit repairProblem with customer serviceCAExplainedYes
Jan 1, 2025Debt relief & credit repairCharged upfront or unexpected feesNYFixedYes
Dec 2, 2024Debt relief & credit repairProblem with customer serviceMAFixedYes
Sep 23, 2024Debt relief & credit repairConfusing or missing disclosuresTXFixedYes
Jul 17, 2024Debt relief & credit repairUnauthorized withdrawals or chargesCAExplainedYes
Jun 6, 2024Debt relief & credit repairConfusing or misleading advertising or marketingFLFixedYes
May 26, 2024Debt relief & credit repairDidn't provide services promisedTXExplainedYes
May 23, 2024Debt relief & credit repairDidn't provide services promisedCAMoney backYes
Apr 19, 2024Debt relief & credit repairProblem with customer serviceTXMoney backYes
Feb 16, 2024Debt relief & credit repairCharged upfront or unexpected feesNJMoney backYes
Jan 9, 2024Debt relief & credit repairCharged upfront or unexpected feesNMExplainedYes
Oct 10, 2023Debt relief & credit repairCharged upfront or unexpected feesMOExplainedYes

Your rights with debt relief & credit repair companies

The Credit Repair Organizations Act bans credit repair companies from charging before the work is done and gives you three days to cancel. Debt settlement companies that sell by phone cannot charge fees until they have actually settled a debt. You can do everything a credit repair company does yourself, for free.

Scam warning: Walk away from anyone who wants money up front, tells you to stop contacting your creditors, or promises a "new credit identity".

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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