Mortgage company · complaint record
Citywide Home Loans a Utah complaints
Filed under CITYWIDE HOME LOANS A UTAH CORPORATION
Consumers have filed 18 complaints about Citywide Home Loans a Utah since 2013, none in the last 12 months. It answered 94.4% on time and closed 22% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 18
- Last 12 months
- 0
- Answered on time
- 94.4%
- Closed with relief
- 22%
- Last 30 days
- 0
- Rank
- -
Since December 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 1, 2018
Citywide Home Loans a Utah complaints by month
The busiest month was December 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Citywide Home Loans a Utah answered all time
- Closed with monetary relief422.2%
- Closed with explanation1266.7%
- Closed211.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Citywide Home Loans a Utah problems
Where Citywide Home Loans a Utah complaints come from
Most complaints: Colorado (6), Utah (6), Nevada (2), South Dakota (1), Texas (1).
Citywide Home Loans a Utah compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Citywide Home Loans a UtahMortgages | - | 0 | - |
Compare side by side: Citywide Home Loans a Utah vs Midwest Loan Services · Citywide Home Loans a Utah vs Truhome Solutions · Citywide Home Loans a Utah vs NEXA Mortgage · Citywide Home Loans a Utah vs Hilltop
What people say about Citywide Home Loans a Utah
All experiencesNo experiences with Citywide Home Loans a Utah yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Citywide Home Loans a Utah complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 1, 2018 | Mortgages | Closing on a mortgage | Explained |
| Jan 19, 2018 | Mortgages | Closing on a mortgage | Explained |
| Dec 13, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 9, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Mar 14, 2017 | Mortgages | Application, originator, mortgage broker | Money back |
| Dec 26, 2016 | Mortgages | Settlement process and costs | Explained |
| Oct 11, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 28, 2016 | Mortgages | Application, originator, mortgage broker | Closed |
| Jul 5, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Jun 22, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Mar 10, 2016 | Mortgages | Application, originator, mortgage broker | Closed |
| Mar 3, 2016 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about Citywide Home Loans a Utah
How many complaints does Citywide Home Loans a Utah have?
Citywide Home Loans a Utah has 18 complaints on record since December 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Citywide Home Loans a Utah respond to complaints?
Yes. Citywide Home Loans a Utah answered 94.4% of its complaints on time (within 15 days) and closed 22% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Citywide Home Loans a Utah?
The most common problems are application, originator, mortgage broker (10), credit decision / Underwriting (2), closing on a mortgage (2).
Is Citywide Home Loans a Utah legit?
Citywide Home Loans a Utah is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Citywide Home Loans a Utah legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Citywide Home Loans a Utah?
Complain to Citywide Home Loans a Utah in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Citywide Home Loans a Utah complaints come from?
Most come from Colorado (6), Utah (6), Nevada (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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