Debt collector · complaint record
Collection Management complaints
Filed under Collection Management Holdings, LLC
Consumers have filed 3,136 complaints about Collection Management since 2019, 1,357 of them in the last 12 months (+30% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 35th most complained-about of 1,963 debt collectors this year.
Average response record. How it works
- Complaints on record
- 3,136
- Last 12 months
- 1,357
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 48
- Rank
- #35 of 1,963
Since December 2019
+30% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 10, 2026
Most complained-about debt collectors
Collection Management complaints by month
The busiest month was March 2026 (155 complaints). Complaints in the last 12 months are up 30% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Collection Management answered last 12 months
- Closed with explanation1,357100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend7/15+30% vs last year
What Collection Management complaints are about
Top Collection Management problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 773
- Debt was result of identity theft 216
- Debt was paid 100
- Debt was already discharged in bankruptcy and is no longer owed 19
Where Collection Management complaints come from
Most complaints: Texas (708), Florida (647), Georgia (466), Pennsylvania (130), Tennessee (95).
Collection Management compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | World Acceptance (World Finance)Debt collection | 67 | 1,410 | B |
| 2 | NRA GroupDebt collection | 51 | 1,397 | C |
| 3 | BTH ManagementDebt collection | 43 | 1,379 | D |
| 4 | Collection ManagementDebt collection | 52 | 1,357 | C |
| 5 | Enova (CashNetUSA, NetCredit)Debt collection | 53 | 1,345 | C |
| 6 | Southwest Credit SystemsDebt collection | 100 | 1,341 | A |
| 7 | CavalryDebt collection | 66 | 1,333 | B |
| 8 | The CBE GroupDebt collection | 91 | 1,328 | A |
Compare side by side: Collection Management vs World Acceptance · Collection Management vs NRA Group · Collection Management vs BTH Management · Collection Management vs Enova
What people say about Collection Management
All experiencesNo experiences with Collection Management yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Collection Management complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Collection Management
How many complaints does Collection Management have?
Collection Management has 3,136 complaints on record since December 2019, including 1,357 in the last 12 months and 48 in the last 30 days. That makes it number 101 of every company by complaints this year.
Does Collection Management respond to complaints?
Yes. Collection Management answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 52/100 (grade C).
What do people complain about most with Collection Management?
The most common problems are attempts to collect debt not owed (1,108), took or threatened to take negative or legal action (493), written notification about debt (481).
Is Collection Management legit?
Collection Management is a real company with a public complaint record: consumers have complained about it 3,136 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Collection Management legit? for the signals, red flags and how to protect yourself.
Are complaints about Collection Management going up or down?
Up. There were 1,357 complaints in the last 12 months against 1,045 in the 12 before (+30%). See every month.
How do I file a complaint against Collection Management?
Complain to Collection Management in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Collection Management complaints come from?
Most come from Texas (708), Florida (647), Georgia (466). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Collection Management
No comments yet. Start the conversation - questions are welcome too.