Debt collector · complaint record
Cavalry complaints
Filed under CAVALRY INVESTMENTS, LLC
Consumers have filed 6,553 complaints about Cavalry since 2013, 1,333 of them in the last 12 months (+26% on the year before). It answered 100% on time and closed 16% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed. It is the 38th most complained-about of 1,963 debt collectors this year.
Good response record. How it works
- Complaints on record
- 6,553
- Last 12 months
- 1,333
- Answered on time
- 100%
- Closed with relief
- 16%
- Last 30 days
- 74
- Rank
- #38 of 1,963
Since May 2013
+26% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 7, 2026
Most complained-about debt collectors
Cavalry complaints by month
The busiest month was April 2026 (155 complaints). Complaints in the last 12 months are up 26% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Cavalry answered last 12 months
- Closed with non-monetary relief21616.2%
- Closed with explanation1,11783.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers14/4016.2% closed with relief
- Complaint trend7/15+26% vs last year
What Cavalry complaints are about
Top Cavalry problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 1,106
- Debt was result of identity theft 482
- Debt was paid 153
- Debt was already discharged in bankruptcy and is no longer owed 64
Where Cavalry complaints come from
Most complaints: Florida (883), California (816), Texas (717), New York (489), Georgia (432).
Cavalry compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NRA GroupDebt collection | 51 | 1,397 | C |
| 2 | BTH ManagementDebt collection | 43 | 1,379 | D |
| 3 | Collection ManagementDebt collection | 52 | 1,357 | C |
| 4 | Enova (CashNetUSA, NetCredit)Debt collection | 53 | 1,345 | C |
| 5 | Southwest Credit SystemsDebt collection | 100 | 1,341 | A |
| 6 | CavalryDebt collection | 66 | 1,333 | B |
| 7 | The CBE GroupDebt collection | 91 | 1,328 | A |
| 8 | ONLINE Information ServicesDebt collection | 68 | 1,268 | B |
Compare side by side: Cavalry vs NRA Group · Cavalry vs BTH Management · Cavalry vs Collection Management · Cavalry vs Enova
What people say about Cavalry
All experiencesNo experiences with Cavalry yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Cavalry complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Nov 4, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Cavalry
How many complaints does Cavalry have?
Cavalry has 6,553 complaints on record since May 2013, including 1,333 in the last 12 months and 74 in the last 30 days. That makes it number 106 of every company by complaints this year.
Does Cavalry respond to complaints?
Yes. Cavalry answered 100% of its complaints on time (within 15 days) and closed 16% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 66/100 (grade B).
What do people complain about most with Cavalry?
The most common problems are attempts to collect debt not owed (1,805), incorrect information on your report (732), false statements or representation (645).
Is Cavalry legit?
Cavalry is a real company with a public complaint record: consumers have complained about it 6,553 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cavalry legit? for the signals, red flags and how to protect yourself.
Are complaints about Cavalry going up or down?
Up. There were 1,333 complaints in the last 12 months against 1,061 in the 12 before (+26%). See every month.
How do I file a complaint against Cavalry?
Complain to Cavalry in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Cavalry complaints come from?
Most come from Florida (883), California (816), Texas (717). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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