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Student loans

College Foundation student loans complaints

Consumers have filed 59 complaints about College Foundation's student loans, 2 in the last 12 months. College Foundation answered 100% on time and closed 0% with relief. See the whole College Foundation record.

College Foundation against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13College Foundation2new100%0%59

Every loan servicer ranked

Latest College Foundation student loans complaints

ReceivedAboutIssueStateAnswerOn time
Jun 18, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Dec 30, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jun 20, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
May 1, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Apr 1, 2025Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jul 26, 2024Student loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Jun 26, 2024Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Nov 10, 2023Student loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Nov 5, 2023Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Aug 30, 2023Student loansDealing with your lender or servicerCo-signerSCExplainedYes
Jul 19, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNCExplainedYes
Feb 22, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Feb 13, 2023Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Jan 11, 2023Student loansDealing with your lender or servicerReceived bad information about your loanVTExplainedYes
Oct 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Sep 18, 2022Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Sep 10, 2022Student loansIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Aug 16, 2022Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Apr 13, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsNCExplainedYes
Mar 3, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMSExplainedYes
Jan 20, 2022Student loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Nov 30, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
Nov 30, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNCExplainedYes
Nov 6, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Jul 20, 2021Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Jun 30, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledFLFixedYes
Mar 24, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Dec 28, 2020Student loansIncorrect information on your reportAccount status incorrectNCExplainedYes
Jun 30, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsNCExplainedYes
May 12, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedOHExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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