Student loans
College Foundation student loans complaints
Consumers have filed 59 complaints about College Foundation's student loans, 2 in the last 12 months. College Foundation answered 100% on time and closed 0% with relief. See the whole College Foundation record.
College Foundation against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | College Foundation | 2 | 100% | 0% |
Latest College Foundation student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 25, 2020 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 24, 2020 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 24, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 8, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 9, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 13, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 11, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 4, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 25, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 15, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 20, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 28, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 8, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jan 22, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 19, 2017 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 20, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 28, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Aug 23, 2017 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 26, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| May 1, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Apr 4, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Feb 24, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jan 28, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jan 20, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jan 20, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 17, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 16, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 7, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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