Mortgages
Commerce Bank mortgages complaints
Consumers have filed 42 complaints about Commerce Bank's mortgages, 9 in the last 12 months. Commerce Bank answered 100% on time and closed 0% with relief. See the whole Commerce Bank record.
Commerce Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Commerce Bank | 9 | 100% | 0% |
Latest Commerce Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 8, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 5, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Feb 25, 2026 | Mortgages | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 20, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jul 3, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jun 16, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 6, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 17, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Sep 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Aug 9, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Apr 4, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 31, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 12, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 17, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jul 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 11, 2020 | Mortgages | Trouble during payment process | Explained |
| Nov 25, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jan 15, 2020 | Mortgages | Closing on a mortgage | Explained |
| Dec 5, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 1, 2019 | Mortgages | Trouble during payment process | Explained |
| May 15, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 31, 2018 | Mortgages | Trouble during payment process | Explained |
| Nov 24, 2017 | Mortgages | Closing on a mortgage | Money back |
| Jun 28, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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