Debt collector · complaint record
Community Choice Financial complaints
Filed under COMMUNITY CHOICE FINANCIAL, INC.
Consumers have filed 1,203 complaints about Community Choice Financial since 2013, none in the last 12 months. It answered 93.4% on time and closed 3% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1,203
- Last 12 months
- 0
- Answered on time
- 93.4%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- -
Since August 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jan 22, 2022
Community Choice Financial complaints by month
The busiest month was October 2015 (29 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Community Choice Financial answered all time
- Closed with monetary relief100.8%
- Closed with non-monetary relief211.7%
- Closed with explanation1,15095.6%
- Closed221.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Community Choice Financial complaints are about
Top Community Choice Financial problems
Inside "Communication tactics"
- Frequent or repeated calls 113
- Called after sent written cease of comm 32
- You told them to stop contacting you, but they keep trying 19
- Threatened to take legal action 15
- Used obscene/profane/abusive language 11
- Called outside of 8am-9pm 9
Where Community Choice Financial complaints come from
Most complaints: California (285), Ohio (171), Texas (144), Tennessee (59), Alabama (54).
Community Choice Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Community Choice FinancialDebt collection | - | 0 | - |
Compare side by side: Community Choice Financial vs Green Square · Community Choice Financial vs EMoneyUSA · Community Choice Financial vs Mullooly Jeffrey Rooney & Flynn · Community Choice Financial vs Credit World Services
What people say about Community Choice Financial
All experiencesNo experiences with Community Choice Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Community Choice Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 22, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 18, 2022 | Debt collection | False statements or representationTold you not to respond to a lawsuit they filed against you | Explained |
| Jan 14, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 12, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 12, 2022 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jan 11, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 7, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 5, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 30, 2021 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Dec 23, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 12, 2021 | Money transfers & apps | Fraud or scam | Explained |
| Dec 11, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about Community Choice Financial
How many complaints does Community Choice Financial have?
Community Choice Financial has 1,203 complaints on record since August 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Community Choice Financial respond to complaints?
Yes. Community Choice Financial answered 93.4% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Community Choice Financial?
The most common problems are communication tactics (208), attempts to collect debt not owed (79), cont'd attempts collect debt not owed (64).
Is Community Choice Financial legit?
Community Choice Financial is a real company with a public complaint record: consumers have complained about it 1,203 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Community Choice Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Community Choice Financial?
Complain to Community Choice Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Community Choice Financial complaints come from?
Most come from California (285), Ohio (171), Texas (144). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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