Debt collector · complaint record
Congress Collection complaints
Filed under CONGRESS COLLECTION CORP
Consumers have filed 219 complaints about Congress Collection since 2014, none in the last 12 months. It answered 96.3% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 219
- Last 12 months
- 0
- Answered on time
- 96.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since January 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 22, 2024
Congress Collection complaints by month
The busiest month was January 2022 (8 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Congress Collection answered all time
- Closed with explanation219100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Congress Collection complaints are about
Top Congress Collection problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 41
- Debt was paid 20
- Debt was result of identity theft 19
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Congress Collection complaints come from
Most complaints: Michigan (188), Illinois (6), Ohio (4), Texas (4), California (3).
Congress Collection compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Congress CollectionDebt collection | - | 0 | - |
Compare side by side: Congress Collection vs Green Square · Congress Collection vs EMoneyUSA · Congress Collection vs Mullooly Jeffrey Rooney & Flynn · Congress Collection vs Credit World Services
What people say about Congress Collection
All experiencesNo experiences with Congress Collection yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Congress Collection complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 3, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 2, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Sep 28, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 10, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 10, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 5, 2024 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Sep 4, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 3, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 31, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 13, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about Congress Collection
How many complaints does Congress Collection have?
Congress Collection has 219 complaints on record since January 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Congress Collection respond to complaints?
Yes. Congress Collection answered 96.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Congress Collection?
The most common problems are attempts to collect debt not owed (81), written notification about debt (47), incorrect information on your report (17).
Is Congress Collection legit?
Congress Collection is a real company with a public complaint record: consumers have complained about it 219 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Congress Collection legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Congress Collection?
Complain to Congress Collection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Congress Collection complaints come from?
Most come from Michigan (188), Illinois (6), Ohio (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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