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Auto loans & leases

Consumer Portfolio Services auto loans & leases complaints

Consumers have filed 1,119 complaints about Consumer Portfolio Services's auto loans & leases, 261 in the last 12 months (+40%). Consumer Portfolio Services answered 100% on time and closed 0% with relief. See the whole Consumer Portfolio Services record.

Consumer Portfolio Services against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Consumer Portfolio Services261+40%100%0%1,119

Every auto lender ranked

Latest Consumer Portfolio Services auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Nov 6, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAExplainedYes
Nov 6, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateINExplainedYes
Nov 5, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionILExplainedYes
Nov 5, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 3, 2026Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Nov 3, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsALExplainedYes
Nov 3, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Oct 30, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Oct 30, 2026Auto loans & leasesManaging the loan or leaseBilling problemINExplainedYes
Oct 29, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 28, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNCExplainedYes
Oct 28, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingAZExplainedYes
Oct 27, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionCAExplainedYes
Oct 27, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedMOExplainedYes
Oct 26, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNHExplainedYes
Oct 24, 2026Auto loans & leasesManaging the loan or leaseBilling problemPAExplainedYes
Oct 24, 2026Auto loans & leasesGetting a loan or leaseCredit denialGAExplainedYes
Oct 23, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedKSExplainedYes
Oct 22, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYIn progressYes
Oct 20, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Oct 19, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingLAExplainedYes
Oct 18, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Oct 17, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingPAExplainedYes
Oct 16, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectINExplainedYes
Oct 15, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateORExplainedYes
Oct 14, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedWIExplainedYes
Oct 14, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanFLExplainedYes
Oct 13, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionTXExplainedYes
Oct 12, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectGAExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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