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Auto loans & leases

Consumer Portfolio Services auto loans & leases complaints

Consumers have filed 1,119 complaints about Consumer Portfolio Services's auto loans & leases, 261 in the last 12 months (+40%). Consumer Portfolio Services answered 100% on time and closed 0% with relief. See the whole Consumer Portfolio Services record.

Consumer Portfolio Services against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Consumer Portfolio Services261+40%100%0%1,119

Every auto lender ranked

Latest Consumer Portfolio Services auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Auto loans & leasesRepossessionVoluntary repossessionINExplainedYes
Oct 9, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingNVExplainedYes
Oct 8, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanTNExplainedYes
Oct 2, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsARExplainedYes
Oct 1, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectILExplainedYes
Oct 1, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyTXExplainedYes
Sep 30, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleGAExplainedYes
Sep 30, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionPAExplainedYes
Sep 29, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCAExplainedYes
Sep 29, 2026Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Sep 29, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsTXExplainedYes
Sep 26, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionILExplainedYes
Sep 26, 2026Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingFLExplainedYes
Sep 25, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionDCExplainedYes
Sep 24, 2026Auto loans & leasesRepossessionVoluntary repossessionPAExplainedYes
Sep 24, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsWAExplainedYes
Sep 24, 2026Auto loans & leasesRepossessionNotice to repossessPAExplainedYes
Sep 23, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Sep 22, 2026Auto loans & leasesRepossessionVoluntary repossessionARExplainedYes
Sep 22, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Sep 22, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
Sep 21, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsTXExplainedYes
Sep 20, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeNYExplainedYes
Sep 19, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionGAExplainedYes
Sep 19, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offVAExplainedYes
Sep 16, 2026Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingLAExplainedYes
Sep 16, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectMDExplainedYes
Sep 14, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionTXExplainedYes
Sep 10, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAExplainedYes
Sep 9, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNCExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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