Auto loans & leases
Consumer Portfolio Services auto loans & leases complaints
Consumers have filed 1,119 complaints about Consumer Portfolio Services's auto loans & leases, 261 in the last 12 months (+40%). Consumer Portfolio Services answered 100% on time and closed 0% with relief. See the whole Consumer Portfolio Services record.
Consumer Portfolio Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Consumer Portfolio Services | 261 | 100% | 0% |
Latest Consumer Portfolio Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 5, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 4, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 4, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 4, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 3, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Sep 3, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 31, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Aug 31, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 30, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 28, 2026 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 28, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 26, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 25, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 24, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 22, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 21, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Aug 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 20, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 18, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 13, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Aug 13, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 12, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 12, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 10, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 10, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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