Debt collector · complaint record
Contract Callers complaints
Filed under CONTRACT CALLERS INC
Consumers have filed 2,041 complaints about Contract Callers since 2013, 678 of them in the last 12 months (+57% on the year before). It answered 99.1% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 2,041
- Last 12 months
- 678
- Answered on time
- 99.1%
- Closed with relief
- 0%
- Last 30 days
- 26
- Rank
- #63 of 1,963
Since July 2013
+57% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 31, 2026
Most complained-about debt collectors
Contract Callers complaints by month
The busiest month was April 2026 (78 complaints). Complaints in the last 12 months are up 57% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Contract Callers answered last 12 months
- Closed with explanation66998.7%
- In progress91.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time41/4599.1% on time
- Relief for customers0/400% closed with relief
- Complaint trend4/15+57% vs last year
What Contract Callers complaints are about
Top Contract Callers problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 492
- Debt was result of identity theft 177
- Debt was paid 76
- Debt was already discharged in bankruptcy and is no longer owed 14
Where Contract Callers complaints come from
Most complaints: Georgia (496), California (223), Illinois (186), Virginia (143), Texas (121).
Contract Callers compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Debt Recovery SolutionsDebt collection | 48 | 728 | D |
| 2 | Diversified Adjustment ServiceDebt collection | 54 | 683 | C |
| 3 | Contract CallersDebt collection | 45 | 678 | D |
| 4 | MRS BPODebt collection | 95 | 641 | A |
| 5 | Zions DebtDebt collection | 53 | 640 | C |
| 6 | Lendmark FinancialDebt collection | 8 | 629 | F |
| 7 | Synergetic CommunicationDebt collection | 41 | 624 | D |
| 8 | Army and Air Force Exchange ServiceDebt collection | 52 | 604 | C |
Compare side by side: Contract Callers vs Debt Recovery Solutions · Contract Callers vs Diversified Adjustment Service · Contract Callers vs MRS BPO · Contract Callers vs Zions Debt
What people say about Contract Callers
All experiencesNo experiences with Contract Callers yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Contract Callers complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 30, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about Contract Callers
How many complaints does Contract Callers have?
Contract Callers has 2,041 complaints on record since July 2013, including 678 in the last 12 months and 26 in the last 30 days. That makes it number 162 of every company by complaints this year.
Does Contract Callers respond to complaints?
Yes. Contract Callers answered 99.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Contract Callers?
The most common problems are attempts to collect debt not owed (759), written notification about debt (312), incorrect information on your report (198).
Is Contract Callers legit?
Contract Callers is a real company with a public complaint record: consumers have complained about it 2,041 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Contract Callers legit? for the signals, red flags and how to protect yourself.
Are complaints about Contract Callers going up or down?
Up. There were 678 complaints in the last 12 months against 433 in the 12 before (+57%). See every month.
How do I file a complaint against Contract Callers?
Complain to Contract Callers in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Contract Callers complaints come from?
Most come from Georgia (496), California (223), Illinois (186). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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