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Debt collector · complaint record

Debt Recovery Solutions complaints

Consumers have filed 3,315 complaints about Debt Recovery Solutions since 2013, 728 of them in the last 12 months (+75% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
3,315

Since July 2013

Last 12 months
728

+75% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
40

Newest: Nov 11, 2026

Rank
#61 of 1,963

Most complained-about debt collectors

Debt Recovery Solutions complaints by month

The busiest month was March 2026 (108 complaints). Complaints in the last 12 months are up 75% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Debt Recovery Solutions answered last 12 months

  • Closed with explanation728100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend3/15+75% vs last year

What Debt Recovery Solutions complaints are about

Top Debt Recovery Solutions problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 730
  • Debt was result of identity theft 252
  • Debt was paid 122
  • Debt was already discharged in bankruptcy and is no longer owed 43

Where Debt Recovery Solutions complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (753), Florida (410), California (236), Georgia (193), Ohio (132).

Debt Recovery Solutions compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1AcimaDebt collection67820-19%99.6%11%B
2Bull City Financial SolutionsDebt collection51810+15%99.4%0%C
3Opportunity FinancialDebt collection54778+24%100%1%C
4Monterey Financial ServicesDebt collection52774+58%100%3%C
5Debt Recovery SolutionsDebt collection48728+75%100%0%D
6Diversified Adjustment ServiceDebt collection54683+10%100%0%C
7Contract CallersDebt collection45678+57%99.1%0%D
8MRS BPODebt collection95641+4%100%65%A

Compare side by side: Debt Recovery Solutions vs Acima · Debt Recovery Solutions vs Bull City Financial Solutions · Debt Recovery Solutions vs Opportunity Financial · Debt Recovery Solutions vs Monterey Financial Services

What people say about Debt Recovery Solutions

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Latest Debt Recovery Solutions complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Nov 11, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Nov 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes
Nov 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Questions about Debt Recovery Solutions

How many complaints does Debt Recovery Solutions have?

Debt Recovery Solutions has 3,315 complaints on record since July 2013, including 728 in the last 12 months and 40 in the last 30 days. That makes it number 156 of every company by complaints this year.

Does Debt Recovery Solutions respond to complaints?

Yes. Debt Recovery Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 48/100 (grade D).

What do people complain about most with Debt Recovery Solutions?
Is Debt Recovery Solutions legit?

Debt Recovery Solutions is a real company with a public complaint record: consumers have complained about it 3,315 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Debt Recovery Solutions legit? for the signals, red flags and how to protect yourself.

Are complaints about Debt Recovery Solutions going up or down?

Up. There were 728 complaints in the last 12 months against 417 in the 12 before (+75%). See every month.

How do I file a complaint against Debt Recovery Solutions?

Complain to Debt Recovery Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Debt Recovery Solutions complaints come from?

Most come from Texas (753), Florida (410), California (236). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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