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Credit Acceptance credit cards complaints

Consumers have filed 45 complaints about Credit Acceptance's credit cards, 4 in the last 12 months. Credit Acceptance answered 100% on time and closed 0% with relief. See the whole Credit Acceptance record.

Credit Acceptance against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Credit Acceptance4new100%0%45

Every card issuer ranked

Latest Credit Acceptance credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 15, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeTXExplainedYes
Aug 14, 2026Credit cardsIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 3, 2026Credit cardsIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 2, 2025Credit cardsGetting a credit cardSent card you never applied forGAExplainedYes
Sep 25, 2025Credit cardsOther features, terms, or problemsOther problemGAExplainedYes
Sep 18, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueOHExplainedYes
Aug 8, 2025Credit cardsOther features, terms, or problemsOther problemLAExplainedYes
Jul 22, 2025Credit cardsIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Jul 16, 2025Credit cardsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneDEExplainedYes
Jul 10, 2025Credit cardsIncorrect information on your reportAccount information incorrectMIExplainedYes
May 9, 2025Credit cardsProblem when making paymentsProblem during payment processNJExplainedYes
Apr 11, 2025Credit cardsIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Jan 29, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsSCExplainedYes
Jan 29, 2025Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesMIExplainedYes
Jan 26, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Jan 19, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Jan 19, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Jan 16, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Jan 11, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Jan 5, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Dec 9, 2024Credit cardsGetting a credit cardApplication deniedAKExplainedYes
Sep 24, 2024Credit cardsGetting a credit cardCard opened without my consent or knowledgeLAExplainedYes
Sep 2, 2024Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Mar 21, 2024Credit cardsImproper use of your reportReporting company used your report improperlySCExplainedYes
Mar 13, 2024Credit cardsIncorrect information on your reportAccount status incorrectMIExplainedYes
Sep 12, 2023Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Sep 7, 2023Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardARExplainedYes
Apr 25, 2023Credit cardsGetting a credit cardDelay in processing applicationKSExplainedYes
Apr 19, 2023Credit cardsFees or interestCharged too much interestNJExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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