Auto loans & leases
DriveTime auto loans & leases complaints
Consumers have filed 558 complaints about DriveTime's auto loans & leases, 61 in the last 12 months (+5%). DriveTime answered 100% on time and closed 0% with relief. See the whole DriveTime record.
DriveTime against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | DriveTime | 61 | 100% | 0% |
Latest DriveTime auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 27, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 4, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 28, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 27, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 25, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 22, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 21, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 13, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 7, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Oct 1, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Oct 1, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 1, 2025 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Sep 22, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 16, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 15, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 11, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Aug 23, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 15, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 13, 2025 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Jul 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jul 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 10, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 13, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Jun 12, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jun 11, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 6, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jun 6, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 2, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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