Auto loans & leases
DriveTime auto loans & leases complaints
Consumers have filed 558 complaints about DriveTime's auto loans & leases, 61 in the last 12 months (+5%). DriveTime answered 100% on time and closed 0% with relief. See the whole DriveTime record.
DriveTime against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | DriveTime | 61 | 100% | 0% |
Latest DriveTime auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 1, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| May 31, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| May 22, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| May 13, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| May 5, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| May 1, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Apr 28, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 24, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 23, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Apr 16, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 22, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 7, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 4, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Feb 25, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 20, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Feb 18, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Feb 11, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Feb 11, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Feb 3, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 16, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 14, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 13, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 11, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jan 7, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 6, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 1, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 30, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Dec 16, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Dec 10, 2024 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Nov 10, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about DriveTime
No comments yet. Start the conversation - questions are welcome too.