Complaint log
DriveTime complaint log
The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 24, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | In progress |
| Oct 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 14, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | In progress |
| Oct 5, 2026 | Auto loans & leases | RepossessionNotice to repossess | In progress |
| Oct 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Sep 24, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | In progress |
| Sep 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Sep 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Sep 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Aug 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 26, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 24, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Aug 18, 2026 | Auto loans & leases | Credit monitoring or identity theft protection servicesBilling dispute for services | In progress |
| Aug 14, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 10, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 3, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | In progress |
| Aug 3, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 29, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jul 18, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Jul 16, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 14, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 20, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 3, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 29, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| May 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| May 19, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 16, 2026 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| May 16, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 11, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| May 5, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| May 4, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Apr 27, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 24, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 20, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 9, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works