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Complaint log

DriveTime complaint log

The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 12, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Jun 6, 2023Credit reportingIncorrect information on your reportAccount status incorrectINExplainedYes
Jun 6, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanNCExplainedYes
Jun 6, 2023Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedNo
Jun 4, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCOExplainedYes
Jun 2, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanCAExplainedYes
May 26, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMIExplainedYes
May 26, 2023Auto loans & leasesManaging the loan or leaseBilling problemFLExplainedYes
May 25, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldDCExplainedYes
May 24, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanFLExplainedYes
May 13, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedNo
May 11, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
May 8, 2023Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
May 4, 2023Credit reportingImproper use of your reportReporting company used your report improperlyOKExplainedYes
Apr 28, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMOExplainedYes
Apr 27, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Apr 16, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldFLExplainedYes
Apr 15, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeKSExplainedYes
Apr 11, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Apr 6, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Mar 30, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtDEExplainedYes
Mar 30, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMSExplainedYes
Mar 29, 2023Debt relief & credit repairUnexpected or other feesILExplainedYes
Mar 28, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Mar 24, 2023Auto loans & leasesIncorrect information on your reportAccount information incorrectMSExplainedYes
Mar 24, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Mar 24, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Mar 20, 2023Auto loans & leasesGetting a loan or leaseCredit denialALExplainedNo
Mar 13, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Mar 9, 2023Credit reportingImproper use of your reportReporting company used your report improperlyOKExplainedYes
Mar 8, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Mar 6, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanGAExplainedYes
Feb 28, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Feb 27, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Feb 23, 2023Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Feb 22, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanGAExplainedYes
Feb 19, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanFLExplainedYes
Feb 2, 2023Auto loans & leasesManaging the loan or leaseProblem with fees chargedGAExplainedYes
Feb 2, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
Feb 1, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jan 27, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Jan 27, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanFLExplainedYes
Jan 26, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jan 25, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Jan 24, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanVAExplainedYes
Jan 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlyDEExplainedNo
Jan 15, 2023Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
Jan 12, 2023Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsMOExplainedYes
Jan 12, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanNVExplainedYes
Jan 11, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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