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Complaint log

DriveTime complaint log

The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 3, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Oct 25, 2023Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeOHExplainedYes
Oct 22, 2023Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNVExplainedYes
Oct 21, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeDEExplainedYes
Oct 21, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINExplainedYes
Oct 19, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedYes
Oct 18, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Oct 18, 2023Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Oct 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlySCExplainedYes
Oct 12, 2023Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsPAExplainedYes
Oct 12, 2023Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsPAExplainedYes
Oct 10, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanNVExplainedYes
Oct 10, 2023Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Oct 5, 2023Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTXExplainedYes
Sep 26, 2023Auto loans & leasesProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Sep 22, 2023Auto loans & leasesManaging the loan or leaseProblem with fees chargedNCExplainedYes
Sep 19, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 18, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Sep 11, 2023Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Sep 9, 2023Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Sep 9, 2023Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Sep 7, 2023Credit reportingProblem with fraud alerts or security freezesILExplainedYes
Sep 6, 2023Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 30, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Aug 29, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Aug 27, 2023Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingVAExplainedYes
Aug 24, 2023Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Aug 24, 2023Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsFLExplainedYes
Aug 22, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Aug 21, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Aug 19, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes
Aug 19, 2023Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Aug 17, 2023Auto loans & leasesImproper use of your reportReporting company used your report improperlyOHExplainedYes
Aug 15, 2023Auto loans & leasesIncorrect information on your reportAccount information incorrectILExplainedYes
Aug 9, 2023Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingNCExplainedYes
Aug 7, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Aug 4, 2023Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Jul 30, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Jul 26, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtGAExplainedYes
Jul 23, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Jul 19, 2023Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Jul 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlyCOExplainedYes
Jul 3, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jun 30, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Jun 28, 2023Auto loans & leasesGetting a loan or leaseCredit denialILExplainedYes
Jun 28, 2023Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtWIExplainedYes
Jun 27, 2023Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Jun 16, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jun 16, 2023Auto loans & leasesGetting a loan or leaseFraudulent loanGAExplainedYes
Jun 12, 2023Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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