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Complaint log

DriveTime complaint log

The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Sep 23, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Sep 21, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Sep 21, 2024Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Sep 20, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Sep 18, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Sep 17, 2024Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Sep 13, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Sep 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 3, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNYExplainedYes
Sep 3, 2024Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Aug 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 28, 2024Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Aug 27, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanPAExplainedYes
Aug 27, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes
Aug 25, 2024Auto loans & leasesGetting a loan or leaseCredit denialDEExplainedYes
Aug 23, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanILExplainedYes
Aug 19, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanVAExplainedYes
Aug 19, 2024Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Aug 13, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Aug 11, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Aug 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Aug 2, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Aug 1, 2024Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Jul 21, 2024Credit reportingImproper use of your reportReporting company used your report improperlyLAExplainedYes
Jul 20, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes
Jul 16, 2024Credit reportingIncorrect information on your reportAccount information incorrectSCExplainedYes
Jul 16, 2024Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jul 12, 2024Auto loans & leasesManaging the loan or leaseProblem with the interest rateGAExplainedYes
Jul 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Jul 6, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Jul 4, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedNo
Jul 1, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jun 25, 2024Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jun 24, 2024Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkCAExplainedYes
Jun 24, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldMOExplainedYes
Jun 10, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Jun 3, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Jun 2, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSCExplainedYes
May 31, 2024Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkGAExplainedYes
May 26, 2024Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsDEExplainedYes
May 22, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes
May 18, 2024Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
May 8, 2024Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeTXExplainedYes
May 5, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedYes
May 3, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldFLExplainedYes
May 1, 2024Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCOExplainedYes
Apr 26, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayVAExplainedYes
Apr 19, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Apr 12, 2024Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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