Complaint log
DriveTime complaint log
The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 11, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 10, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 3, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 30, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 22, 2024 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Mar 17, 2024 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Mar 12, 2024 | Auto loans & leases | Problem with fraud alerts or security freezes | Explained |
| Mar 10, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 8, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 7, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Mar 7, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 5, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 2, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 20, 2024 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Feb 16, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 16, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 13, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 9, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 8, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 6, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | Explained |
| Feb 3, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 3, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 24, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 22, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 20, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 19, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 4, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jan 2, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jan 2, 2024 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Dec 30, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Dec 29, 2023 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 19, 2023 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 18, 2023 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 12, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 8, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 6, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 5, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 29, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 29, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 28, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 21, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 20, 2023 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Nov 16, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 16, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 12, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 11, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 7, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 5, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 3, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works