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Complaint log

DriveTime complaint log

The newest complaints about DriveTime, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 16, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedVAExplainedYes
Jan 16, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectTXExplainedYes
Jan 15, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 15, 2025Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Jan 15, 2025Payday & personal loansGetting a line of creditOHExplainedYes
Jan 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Jan 14, 2025Auto loans & leasesManaging the loan or leaseBilling problemVAExplainedYes
Jan 13, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectPAExplainedYes
Jan 11, 2025Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
Jan 11, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingNVExplainedYes
Jan 7, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldFLExplainedYes
Jan 6, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAExplainedYes
Jan 3, 2025Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedYes
Jan 1, 2025Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMOExplainedYes
Jan 1, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeOKExplainedYes
Dec 31, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Dec 30, 2024Auto loans & leasesRepossessionDeficiency balance after repossessionVAExplainedYes
Dec 28, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Dec 20, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Dec 20, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Dec 16, 2024Auto loans & leasesGetting a loan or leaseProblem with signing the paperworkNCExplainedNo
Dec 14, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 13, 2024Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Dec 10, 2024Auto loans & leasesGetting a loan or leaseCredit denialILExplainedYes
Nov 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedNo
Nov 28, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 16, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Nov 10, 2024Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingCAExplainedYes
Nov 10, 2024Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingGAExplainedYes
Nov 6, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Oct 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Oct 29, 2024Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedYes
Oct 27, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 26, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 25, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Oct 23, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 22, 2024Auto loans & leasesRepossessionVoluntary repossessionOHExplainedYes
Oct 22, 2024Auto loans & leasesManaging the loan or leaseBilling problemMDExplainedYes
Oct 20, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyNCExplainedYes
Oct 20, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 17, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 14, 2024Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Oct 11, 2024Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Oct 10, 2024Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Oct 8, 2024Auto loans & leasesRepossessionVoluntary repossessionGAExplainedYes
Oct 8, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 4, 2024Auto loans & leasesManaging the loan or leaseProblem with fees chargedMNExplainedYes
Sep 30, 2024Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Sep 26, 2024Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
Sep 25, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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