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Debt collector · complaint record

McCarthy, Burgess & Wolff complaints

Consumers have filed 908 complaints about McCarthy, Burgess & Wolff since 2013, 130 of them in the last 12 months (+18% on the year before). It answered 100% on time and closed 25% with relief for the customer - about the same as a typical debt collector. The most common problem is attempts to collect debt not owed.

Good response record. How it works

Complaints on record
908

Since July 2013

Last 12 months
130

+18% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
25%

Typical debt collector: 24%

Last 30 days
6

Newest: Oct 30, 2026

Rank
#176 of 1,963

Most complained-about debt collectors

McCarthy, Burgess & Wolff complaints by month

The busiest month was January 2026 (16 complaints). Complaints in the last 12 months are up 18% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How McCarthy, Burgess & Wolff answered last 12 months

  • Closed with non-monetary relief3325.4%
  • Closed with explanation9774.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers21/4025.4% closed with relief
  • Complaint trend8/15+18% vs last year

What McCarthy, Burgess & Wolff complaints are about

Top McCarthy, Burgess & Wolff problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 216
  • Debt was result of identity theft 77
  • Debt was paid 68
  • Debt was already discharged in bankruptcy and is no longer owed 10

Where McCarthy, Burgess & Wolff complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (130), Florida (85), Texas (66), New York (62), Pennsylvania (51).

McCarthy, Burgess & Wolff compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Herbert P. SearsDebt collection47135+53%99.3%0%D
2F.H. Cann & AssociatesDebt collection55135-1%100%0%C
3American Profit Recovery, Inc., Marlborough, MA BranchDebt collection37133+15%96.2%0%D
4Preferred CreditDebt collection50131+52%100%0%C
5Ecmc GroupDebt collection53131+52%100%4%C
6Collection Bureau of the Hudson ValleyDebt collection51130+44%100%0%C
7McCarthy, Burgess & WolffDebt collection74130+18%100%25%B
8Lloyd & McDanielDebt collection55127-18%99.2%0%C

Compare side by side: McCarthy, Burgess & Wolff vs Herbert P. Sears · McCarthy, Burgess & Wolff vs F.H. Cann & Associates · McCarthy, Burgess & Wolff vs American Profit Recovery, Inc., Marlborough, MA Branch · McCarthy, Burgess & Wolff vs Preferred Credit

What people say about McCarthy, Burgess & Wolff

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Latest McCarthy, Burgess & Wolff complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Debt collectionElectronic communicationsFrequent or repeated messagesOKExplainedYes
Oct 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 20, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAFixedYes
Oct 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedYes
Oct 17, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 9, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAFixedYes
Sep 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILFixedYes
Sep 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes

Questions about McCarthy, Burgess & Wolff

How many complaints does McCarthy, Burgess & Wolff have?

McCarthy, Burgess & Wolff has 908 complaints on record since July 2013, including 130 in the last 12 months and 6 in the last 30 days. That makes it number 416 of every company by complaints this year.

Does McCarthy, Burgess & Wolff respond to complaints?

Yes. McCarthy, Burgess & Wolff answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 74/100 (grade B).

What do people complain about most with McCarthy, Burgess & Wolff?
Is McCarthy, Burgess & Wolff legit?

McCarthy, Burgess & Wolff is a real company with a public complaint record: consumers have complained about it 908 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is McCarthy, Burgess & Wolff legit? for the signals, red flags and how to protect yourself.

Are complaints about McCarthy, Burgess & Wolff going up or down?

Up. There were 130 complaints in the last 12 months against 110 in the 12 before (+18%). See every month.

How do I file a complaint against McCarthy, Burgess & Wolff?

Complain to McCarthy, Burgess & Wolff in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most McCarthy, Burgess & Wolff complaints come from?

Most come from California (130), Florida (85), Texas (66). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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