Mortgage company · complaint record
Equity Prime Mortgage complaints
Consumers have filed 13 complaints about Equity Prime Mortgage since 2026, 13 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 13
- Last 12 months
- 13
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #118 of 595
Since February 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 6, 2026
Most complained-about mortgage lenders & servicers
Equity Prime Mortgage complaints by month
The busiest month was June 2026 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Equity Prime Mortgage answered all time
- Closed with explanation13100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Equity Prime Mortgage complaints are about
Top Equity Prime Mortgage problems
Inside "Incorrect information on your report"
- Account status incorrect 3
- Account information incorrect 1
Where Equity Prime Mortgage complaints come from
Most complaints: Georgia (6), Virginia (2), New Hampshire (1), South Carolina (1), Arizona (1).
Equity Prime Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Equity Prime MortgageMortgages | - | 13 | - |
Compare side by side: Equity Prime Mortgage vs Midwest Loan Services · Equity Prime Mortgage vs Truhome Solutions · Equity Prime Mortgage vs NEXA Mortgage · Equity Prime Mortgage vs Hilltop
What people say about Equity Prime Mortgage
All experiencesNo experiences with Equity Prime Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Equity Prime Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Oct 5, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 3, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 29, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Aug 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 11, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 23, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 18, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Apr 8, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 26, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Questions about Equity Prime Mortgage
How many complaints does Equity Prime Mortgage have?
Equity Prime Mortgage has 13 complaints on record since February 2026, including 13 in the last 12 months and 1 in the last 30 days. That makes it number 1,303 of every company by complaints this year.
Does Equity Prime Mortgage respond to complaints?
Yes. Equity Prime Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Equity Prime Mortgage?
The most common problems are incorrect information on your report (4), struggling to pay mortgage (3), closing on a mortgage (3).
Is Equity Prime Mortgage legit?
Equity Prime Mortgage is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Equity Prime Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Equity Prime Mortgage?
Complain to Equity Prime Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Equity Prime Mortgage complaints come from?
Most come from Georgia (6), Virginia (2), New Hampshire (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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