Auto loans & leases
Exeter Finance auto loans & leases complaints
Consumers have filed 2,969 complaints about Exeter Finance's auto loans & leases, 830 in the last 12 months (+24%). Exeter Finance answered 99.9% on time and closed 0% with relief. See the whole Exeter Finance record.
Exeter Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Exeter Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 19, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 17, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 17, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 17, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Oct 15, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Oct 15, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 14, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 13, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 12, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 10, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 9, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 9, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 8, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 8, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 8, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 7, 2026 | Auto loans & leases | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Oct 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 7, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 6, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 6, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Oct 5, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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