Auto loans & leases
Exeter Finance auto loans & leases complaints
Consumers have filed 2,969 complaints about Exeter Finance's auto loans & leases, 830 in the last 12 months (+24%). Exeter Finance answered 99.9% on time and closed 0% with relief. See the whole Exeter Finance record.
Exeter Finance against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Exeter Finance auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 5, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 3, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 3, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 1, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Oct 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 1, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 1, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 1, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 30, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 30, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 30, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Sep 29, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 29, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Sep 28, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 28, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Sep 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 27, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 27, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Sep 26, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 25, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 25, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 23, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Sep 23, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Sep 22, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 22, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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