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Student loans

Expert Global Solutions student loans complaints

Consumers have filed 150 complaints about Expert Global Solutions's student loans. See the whole Expert Global Solutions record.

Expert Global Solutions against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Expert Global Solutions0new--150

Every loan servicer ranked

Latest Expert Global Solutions student loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 8, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledTNExplainedYes
Aug 6, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedCAExplainedYes
Aug 4, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceINExplainedYes
Jul 29, 2014Student loansCan't repay my loanCan't get flexible payment optionsLAExplainedYes
Jul 29, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsPAExplainedYes
Jul 25, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedTXExplainedYes
Jul 19, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsLAExplainedYes
Jul 18, 2014Student loansCan't repay my loanCan't get flexible payment optionsPAExplainedYes
Jul 15, 2014Student loansCan't repay my loanCan't get flexible payment optionsHIExplainedYes
Jul 10, 2014Student loansCan't repay my loanCan't get flexible payment optionsALExplainedYes
Jun 16, 2014Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Jun 10, 2014Student loansCan't repay my loanCan't get flexible payment optionsCAExplainedYes
Jun 10, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledOKExplainedYes
May 30, 2014Student loansCan't repay my loanCan't get flexible payment optionsOHExplainedYes
May 28, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanOHExplainedYes
May 28, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsVAExplainedYes
May 21, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedMAExplainedYes
May 19, 2014Student loansCan't repay my loanCan't get flexible payment optionsMOExplainedYes
May 16, 2014Student loansCan't repay my loanCan't get flexible payment optionsINExplainedYes
May 13, 2014Student loansCan't repay my loanCan't get flexible payment optionsINExplainedYes
May 11, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsIAExplainedYes
May 9, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledALExplainedYes
May 2, 2014Student loansCan't repay my loanCan't get flexible payment optionsNCExplainedYes
Apr 29, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsVAExplainedYes
Apr 27, 2014Student loansCan't repay my loanCan't get flexible payment optionsCOExplainedYes
Apr 25, 2014Student loansCan't repay my loanCan't get flexible payment optionsCOExplainedYes
Apr 20, 2014Student loansCan't repay my loanCan't get flexible payment optionsWVExplainedYes
Apr 18, 2014Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
Apr 18, 2014Student loansDealing with my lender or servicerReceived bad information about my loanMAExplainedYes
Apr 16, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledORExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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