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Student loans

Expert Global Solutions student loans complaints

Consumers have filed 150 complaints about Expert Global Solutions's student loans. See the whole Expert Global Solutions record.

Expert Global Solutions against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Expert Global Solutions0new--150

Every loan servicer ranked

Latest Expert Global Solutions student loans complaints

ReceivedAboutIssueStateAnswerOn time
Apr 16, 2014Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
Apr 12, 2014Student loansCan't repay my loanCan't get flexible payment optionsNVExplainedYes
Apr 11, 2014Student loansCan't repay my loanCan't get flexible payment optionsVAExplainedYes
Apr 4, 2014Student loansCan't repay my loanCan't get flexible payment optionsOHExplainedYes
Apr 3, 2014Student loansCan't repay my loanCan't get flexible payment optionsMAExplainedYes
Mar 31, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedNCExplainedYes
Mar 27, 2014Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
Mar 27, 2014Student loansCan't repay my loanCan't get flexible payment optionsMOExplainedYes
Mar 22, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceOHExplainedYes
Mar 20, 2014Student loansCan't repay my loanCan't get flexible payment optionsOHExplainedYes
Mar 17, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedFLExplainedYes
Mar 14, 2014Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Mar 12, 2014Student loansCan't repay my loanCan't get flexible payment optionsTNExplainedYes
Mar 7, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsFLExplainedYes
Mar 6, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsCTExplainedYes
Mar 6, 2014Student loansRepaying your loanVAExplainedYes
Mar 5, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsNYExplainedYes
Mar 4, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsNEExplainedYes
Feb 28, 2014Student loansCan't repay my loanCan't get flexible payment optionsWAExplainedYes
Feb 24, 2014Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
Feb 24, 2014Student loansCan't repay my loanCan't get flexible payment optionsARExplainedYes
Feb 21, 2014Student loansCan't repay my loanCan't get flexible payment optionsILExplainedYes
Feb 21, 2014Student loansCan't repay my loanCan't get flexible payment optionsGAExplainedYes
Feb 18, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsFLExplainedYes
Jan 28, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsFLExplainedYes
Jan 21, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledFLExplainedYes
Jan 13, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Jan 9, 2014Student loansRepaying your loanMOExplainedYes
Dec 31, 2013Student loansGetting a loanCan't qualify for a loanFLExplainedYes
Dec 19, 2013Student loansCan't repay my loanCan't get flexible payment optionsGAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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