Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Student loans

Expert Global Solutions student loans complaints

Consumers have filed 150 complaints about Expert Global Solutions's student loans. See the whole Expert Global Solutions record.

Expert Global Solutions against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Expert Global Solutions0new--150

Every loan servicer ranked

Latest Expert Global Solutions student loans complaints

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedORExplainedYes
May 27, 2015Student loansDealing with my lender or servicerKeep getting calls about my loanMOExplainedYes
Nov 7, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledMDExplainedYes
Nov 1, 2014Student loansCan't repay my loanCan't get flexible payment optionsWIExplainedYes
Oct 31, 2014Student loansCan't repay my loanCan't get flexible payment optionsTXExplainedYes
Oct 23, 2014Student loansCan't repay my loanCan't get flexible payment optionsIDExplainedYes
Oct 14, 2014Student loansCan't repay my loanCan't decrease my monthly paymentsINExplainedYes
Oct 13, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsARExplainedYes
Oct 8, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsMAExplainedYes
Oct 7, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceFLExplainedYes
Oct 7, 2014Student loansDealing with my lender or servicerDon't agree with fees chargedPAExplainedYes
Oct 6, 2014Student loansCan't repay my loanCan't get flexible payment optionsNCExplainedYes
Oct 2, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanAZExplainedYes
Sep 28, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Sep 25, 2014Student loansDealing with my lender or servicerHaving problems with customer servicePAExplainedYes
Sep 24, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledGAExplainedYes
Sep 23, 2014Student loansCan't repay my loanCan't get flexible payment optionsWAExplainedYes
Sep 23, 2014Student loansCan't repay my loanCan't get flexible payment optionsGAExplainedYes
Sep 23, 2014Student loansDealing with my lender or servicerHaving problems with customer servicePAExplainedYes
Sep 20, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsDEExplainedYes
Sep 14, 2014Student loansDealing with my lender or servicerKeep getting calls about my loanPAExplainedYes
Sep 10, 2014Student loansGetting a loanCan't qualify for a loanMIExplainedYes
Sep 8, 2014Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Sep 3, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledDCExplainedYes
Aug 28, 2014Student loansCan't repay my loanCan't get flexible payment optionsOHExplainedYes
Aug 26, 2014Student loansCan't repay my loanCan't get flexible payment optionsGAExplainedYes
Aug 21, 2014Student loansDealing with my lender or servicerNeed information about my balance/termsGAExplainedYes
Aug 19, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledCAExplainedYes
Aug 19, 2014Student loansDealing with my lender or servicerHaving problems with customer serviceCAExplainedYes
Aug 16, 2014Student loansCan't repay my loanCan't temporarily postpone paymentsNYExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Expert Global Solutions

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience