Complaint log
Extra complaint log
The newest complaints about Extra, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 24, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 9, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 31, 2023 | Debt relief & credit repair | Unexpected or other fees | Explained |
| Apr 11, 2023 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Mar 22, 2023 | Debt relief & credit repair | Unexpected or other fees | Explained |
| Mar 15, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 12, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 3, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 1, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 25, 2022 | Debt relief & credit repair | Fraud or scam | Money back |
| Oct 12, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 20, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 19, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 25, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 15, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 26, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 6, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 18, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Mar 16, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Feb 17, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 16, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 23, 2021 | Credit cards | Other features, terms, or problemsAdd-on products and services | Explained |
| Nov 28, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Oct 21, 2021 | Bank accounts | Closing an accountCompany closed your account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works