Complaint log
Extra complaint log
The newest complaints about Extra, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2024 | Bank accounts | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 10, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 18, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 4, 2024 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| May 30, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 19, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 7, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| May 5, 2024 | Credit cards | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 5, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 5, 2024 | Credit cards | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 20, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 10, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 9, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 4, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 21, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 10, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 10, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 17, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 14, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 7, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Feb 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 24, 2024 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jan 23, 2024 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jan 10, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 8, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 19, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 18, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 18, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 16, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 14, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 14, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 13, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 12, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 4, 2023 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Nov 29, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 21, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 12, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 8, 2023 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 27, 2023 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Oct 17, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 2, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Sep 30, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 28, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 26, 2023 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 19, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 18, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 13, 2023 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 7, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 4, 2023 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works