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Auto loans & leases

Farrell auto loans & leases complaints

Consumers have filed 40 complaints about Farrell's auto loans & leases, 3 in the last 12 months. Farrell answered 100% on time and closed 0% with relief. See the whole Farrell record.

Farrell against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Farrell3new100%0%40

Every auto lender ranked

Latest Farrell auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Jun 6, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Jan 22, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes
Dec 6, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedNVExplainedYes
Sep 25, 2025Auto loans & leasesManaging the loan or leaseBilling problemNDExplainedYes
Aug 29, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldNVExplainedYes
May 9, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest rateILExplainedYes
Jan 9, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionIAExplainedYes
Dec 5, 2024Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes
Aug 30, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldIDExplainedYes
Aug 1, 2024Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes
Mar 12, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanNVExplainedYes
Mar 10, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyNVExplainedYes
Jan 3, 2024Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Jan 3, 2024Auto loans & leasesGetting a loan or leaseHigh-pressure sales tacticsCAExplainedYes
Dec 20, 2023Auto loans & leasesRepossessionCompany explaining amount owedNVExplainedYes
Apr 20, 2023Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanNVExplainedYes
Jan 3, 2023Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
Jan 1, 2023Auto loans & leasesIncorrect information on your reportAccount information incorrectUTExplainedYes
Nov 2, 2022Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
May 11, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Apr 29, 2022Auto loans & leasesGetting a loan or leaseFraudulent loanNVExplainedYes
Mar 7, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanAZExplainedYes
Feb 12, 2022Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Feb 3, 2022Auto loans & leasesManaging the loan or leaseProblem with fees chargedAZExplainedYes
Dec 8, 2021Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Jul 13, 2021Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldAZExplainedYes
Jul 7, 2021Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanNVExplainedYes
Mar 30, 2021Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsAZExplainedYes
Mar 6, 2021Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysAZExplainedYes
Jul 22, 2019Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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