Auto loans & leases
FC HoldCo auto loans & leases complaints
Consumers have filed 1,061 complaints about FC HoldCo's auto loans & leases, 109 in the last 12 months (-45%). FC HoldCo answered 100% on time and closed 0% with relief. See the whole FC HoldCo record.
FC HoldCo against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | FC HoldCo | 109 | 100% | 0% |
Latest FC HoldCo auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 15, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Dec 12, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 10, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 9, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Dec 4, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Dec 3, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 3, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 1, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 30, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 28, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 28, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Nov 28, 2025 | Auto loans & leases | Problem with fraud alerts or security freezes | Explained |
| Nov 25, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 25, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 24, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 20, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Nov 20, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 17, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 14, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 11, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 9, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 9, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 5, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 4, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 3, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Oct 30, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Oct 29, 2025 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 29, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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