Auto loans & leases
Fifth Third Bank auto loans & leases complaints
Consumers have filed 1,049 complaints about Fifth Third Bank's auto loans & leases, 158 in the last 12 months (+45%). Fifth Third Bank answered 100% on time and closed 11% with relief. See the whole Fifth Third Bank record.
Fifth Third Bank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Fifth Third Bank | 158 | 100% | 11% |
Latest Fifth Third Bank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 31, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Aug 31, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 31, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Aug 30, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 29, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 26, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Fixed |
| Aug 21, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 17, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Aug 17, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 12, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Aug 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 10, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 6, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 5, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 5, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Aug 5, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Money back |
| Aug 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jul 23, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 17, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 17, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jul 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Fixed |
| Jul 6, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jul 4, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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