Mortgage company · complaint record
First Alliance Home Mortgage complaints
Consumers have filed 8 complaints about First Alliance Home Mortgage since 2016, none in the last 12 months. It answered 87.5% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 87.5%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 30, 2025
First Alliance Home Mortgage complaints by month
The busiest month was June 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Alliance Home Mortgage answered all time
- Closed with explanation8100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Alliance Home Mortgage complaints are about
Top First Alliance Home Mortgage problems
Inside "Closing on a mortgage"
- Closing disclosure or other related disclosures 1
Where First Alliance Home Mortgage complaints come from
Most complaints: Pennsylvania (3), New Jersey (2), Illinois (1), Indiana (1), North Carolina (1).
First Alliance Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Alliance Home MortgageMortgages | - | 0 | - |
Compare side by side: First Alliance Home Mortgage vs Midwest Loan Services · First Alliance Home Mortgage vs Truhome Solutions · First Alliance Home Mortgage vs NEXA Mortgage · First Alliance Home Mortgage vs Hilltop
What people say about First Alliance Home Mortgage
All experiencesNo experiences with First Alliance Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Alliance Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 13, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 30, 2023 | Mortgages | Closing on a mortgage | Explained |
| Apr 19, 2022 | Mortgages | Closing on a mortgage | Explained |
| Feb 2, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 2, 2019 | Mortgages | Closing on a mortgage | Explained |
| Jan 25, 2018 | Mortgages | Struggling to pay mortgage | Explained |
| Jun 16, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about First Alliance Home Mortgage
How many complaints does First Alliance Home Mortgage have?
First Alliance Home Mortgage has 8 complaints on record since June 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does First Alliance Home Mortgage respond to complaints?
Yes. First Alliance Home Mortgage answered 87.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Alliance Home Mortgage?
The most common problems are closing on a mortgage (4), loan servicing, payments, escrow account (1), improper use of your report (1).
Is First Alliance Home Mortgage legit?
First Alliance Home Mortgage is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Alliance Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Alliance Home Mortgage?
Complain to First Alliance Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Alliance Home Mortgage complaints come from?
Most come from Pennsylvania (3), New Jersey (2), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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