Mortgage company · complaint record
First Centennial Mortgage complaints
Filed under FIRST CENTENNIAL MORTGAGE CORP
Consumers have filed 17 complaints about First Centennial Mortgage since 2013, none in the last 12 months. It answered 88.2% on time and closed 53% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 17
- Last 12 months
- 0
- Answered on time
- 88.2%
- Closed with relief
- 53%
- Last 30 days
- 0
- Rank
- -
Since January 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 3, 2023
First Centennial Mortgage complaints by month
The busiest month was June 2019 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Centennial Mortgage answered all time
- Closed with monetary relief635.3%
- Closed with non-monetary relief317.6%
- Closed with explanation847.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Centennial Mortgage complaints are about
Top First Centennial Mortgage problems
Where First Centennial Mortgage complaints come from
Most complaints: Illinois (6), California (3), Indiana (2), Texas (2), Wisconsin (2).
First Centennial Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Centennial MortgageMortgages | - | 0 | - |
Compare side by side: First Centennial Mortgage vs Midwest Loan Services · First Centennial Mortgage vs Truhome Solutions · First Centennial Mortgage vs NEXA Mortgage · First Centennial Mortgage vs Hilltop
What people say about First Centennial Mortgage
All experiencesNo experiences with First Centennial Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Centennial Mortgage complaints
Full logQuestions about First Centennial Mortgage
How many complaints does First Centennial Mortgage have?
First Centennial Mortgage has 17 complaints on record since January 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does First Centennial Mortgage respond to complaints?
Yes. First Centennial Mortgage answered 88.2% of its complaints on time (within 15 days) and closed 53% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Centennial Mortgage?
The most common problems are trouble during payment process (8), applying for a mortgage or refinancing an existing mortgage (3), struggling to pay mortgage (2).
Is First Centennial Mortgage legit?
First Centennial Mortgage is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Centennial Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Centennial Mortgage?
Complain to First Centennial Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Centennial Mortgage complaints come from?
Most come from Illinois (6), California (3), Indiana (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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